Marketplaces

In many categories, the purchase decision starts inside Amazon, Miravia or El Corte Inglés. Being present is not enough: the channel must be operated with the same rigour applied to the owned channel.

AmazonMiraviaRetail MediaCatalogueSeller PerformanceShelf Digital

Marketplaces have changed buyer behaviour across most categories. In electronics, more than 60% of product searches start inside Amazon, not on Google. In fashion, Zalando and Amazon Fashion are the first point of contact for a significant share of buyers. In grocery, Amazon Fresh and Mercadona Online are regular purchase channels for millions of users.

That means a brand that is not well positioned in the relevant marketplaces for its category is losing visibility at the very point where the buyer makes their decision, not before, not after.

But operating well in marketplaces is not just about uploading a catalogue and running campaigns. Positioning within the platform depends on listing quality, pricing management, stock availability, buyer reviews, and the coordination between organic content and advertising spend. Each of those variables affects all the others.

We are an Amazon Ads Advanced Partner and TikTok Shop Partner, with early access to features, betas and direct platform support.

Team in motion, energy and dynamism

What we do

Marketplace strategy

We define the role of marketplaces within the channel strategy: which products make sense on each platform, how to manage the relationship with the owned channel, which seller or vendor model fits best given volume and margin, and in which international markets it makes sense to activate a presence.

Catalogue and listing management

Organic positioning within Amazon and other marketplaces depends directly on listing quality: title, images, bullet points, description, A+ Content. We optimise each listing to respond to buyer search intent within the platform, not to sound good in a marketing brief.

Sponsored Products, Sponsored Brands and DSP campaigns

We manage advertising investment within Amazon and other marketplaces coordinated with catalogue management. A Sponsored Products campaign driving traffic to a poorly optimised listing or a product with few reviews will convert worse than the same investment in a product that is well positioned organically.

Pricing and competitive management

Price in marketplaces directly affects both organic positioning and profitability. We monitor competitor prices, manage repricing when needed, and coordinate the marketplace pricing strategy with the owned channel to avoid cannibalism.

Profitability by platform and SKU

We measure the real profitability of each platform after deducting marketplace fees, fulfillment costs and advertising spend. That information is the basis for decisions on which products to activate, with what investment and on which platforms.

The technology we operate with

We operate with feed and catalogue management platforms connected to the marketplaces where the client sells.

Channable

Frequently asked questions

The two channels are not mutually exclusive, but they serve different roles. Amazon has higher volumes of active buyers and allows brands to reach users who don't know them yet. The owned channel offers higher margins (no marketplace commission) and allows a direct relationship with the customer. The decision on which products go to Amazon and which are reserved for the owned channel depends on margin per product, search volume on the platform, and whether the product is in a category where Amazon has a competing private label.

The Buy Box is the main purchase button on a product listing in Amazon. When multiple sellers offer the same product, Amazon assigns the Buy Box to one of them based on price, availability, sales history and reviews. Winning the Buy Box is critical because the vast majority of purchases go through it. Sellers without the Buy Box have significantly lower visibility.

In Seller Central, the brand sells directly to the end consumer and Amazon acts as the marketplace. The brand controls the price, manages inventory and receives payment directly from the buyer minus Amazon's commission. In Vendor Central, Amazon purchases the product from the brand and resells it. The brand loses control over pricing and has less visibility into end-consumer sales, but may gain access to more marketing tools within the platform.

Related capabilities